We help home owners realise their renovation goals

When you have a dream renovation or extension, we’ll work with architects to make it a reality. We’d be happy to assess your needs and source talented architects, designers and other personnel for your project.

Above all, we aim to deliver customer service that goes above and beyond. We apply the following customer service benchmarks to every project, which means we don’t simply say we’ll give you great service; we are accountable to real and measurable standards.

  • You will be fully informed: We maintain open and transparent communication with homeowners by programming regular (eg fortnightly) site meetings to discuss project progress
  • Your job will be a priority: We make every client a priority by taking on no more than three projects at any one time. This enables precise management with no loss of attention to detail, mitigating the risk of mistakes and keeping projects on schedule
  • We will pay attention to detail: Our focus is on quality construction and we work hard to deliver outstanding architectural designs. The minimum standard is not enough and if challenges arise we will innovate to overcome them
  • We will treat your home like our own: You can be assured we’ll treat your home like our own, keeping it clean, tidy and safe. Every worksite is tidied daily and the entire project area will be thoroughly cleaned weekly.

These benchmarks are each underpinned by one or more of our Guiding Principles.

For quality home renovations and extensions talk to BIC Construction

Looking for a reliable home builder in Sydney? We’ll leave no stone unturned to ensure you get an outstanding result. Contact us to learn more.